Return Policy


We want you to be completely satisfied with your purchase, so our return policy is designed to give you plenty of time to experience your jewelry. If you are not completely satisfied with your purchase for whatever reason, you have a full 30 days to return your merchandise. This is counted from the day you receive your order from us, not the date you placed the order. If you originally paid by credit card, your account will be credited for your full purchase price. If paid by cashiers' check or money order, a check will be issued and mailed for your full purchase price. Please note that we do not refund shipping charges or other taxes, duties, or brokerage charges imposed by countries outside the USA.

Returns are generally processed and credits issued within 48 business hours from receipt. This process may take 72 hours or more during periods of high volume. The posting of credits to a customer's credit card account usually happens within 1 to 3 business days from the time a credit is issued by us, but that time may vary depending on the customer's card issuer. Please note that all products are returnable with the exception of items in the Sale section or any item noted Non-returnable on the product page. 

CONTACT US

CONNECT WITH US

© 2014 Russian Lab Diamonds

Scroll to Top